Consulting: The Introduction

Consulting results can be a mixed bag. I've been lucky enough to have been both the provider and recipient of different types. Some of the advice was invaluable, and some was worthless. Oftentimes, the consultant is to blame, but the client can have a role in this as well.

It's not uncommon for a consultant and client to have different, equally valid, opinions on what task is required, resulting in frustrations for both.

Methodology

Fortunately, much frustration is preventable with a system of steps and questions. I've briefly listed some of these below. For a detailed or specific list, email me or check other sections of this book.

• -Interview multiple firms.
  I can't stress this enough. There are hundreds of firms, all with their own success stories. Most could accomplish your request, and probably accomplish it well. They wouldn't still be in business otherwise.


• -Because of this enormous selection, ask your gut as well as your pocket book. With whom do you feel the best chemistry and most comfortable?


• -Are the terms realistic? If it sounds too good to be true, it probably is.


• -Create a list of common questions to ask each potential consultant.


• -Prepare a list of detailed needs.
  The more detailed the better. Not only does it help you organize, but it also helps the consultant understand the scope and your needs with much more clarity.


• -Seriously, be specific.


• -Hope for questions.
  Oftentimes, the more questions asked about your project, the better the consultant is. The fact is, no project is routine. And while it can be easy to be swayed by a good sales pitch, inquiry about your project shows attention to detail, passion for their business, and a willingness to learn about yours.

Promises & Guarantees

Accountability is perhaps my biggest frustration with consulting. There aren't many other jobs where you get paid for your work, yet are not held responsible for the results. I don't consider my consulting work to be any different.

What this means to you is the following: As we discuss necessary details to begin a project, we will also explore expected/desired results.
Depending on the project, these expectations could range from goals to hard numbers. With project details, these expectations and an agreeable way to measure them, a proposal can be drafted. The proposal will include a standard estimate as well as optional prices based on guaranteed performance.

For more explanation, questions, availability, or any other aspect of my consulting business, feel free to contact me.